|
ORDER ONLINE DIRECT FROM THE MANUFACTURER Made in Louisville, Kentucky, USA
ORDER ONLINE 24 HOURS A DAY: Secure online purchasing is available on our website 24 hours a day. Some retail offers may not be available online. The online store has most 2008 catalog items available with many custom options. If something you want is not available online, please call 1-800-456-1631 to order.
To order on our individual product pages, scroll to the bottom of the page and hit SELECT. If you are encountering problems please call us toll free or e-mail: josh@louisvillegolf.com
ORDER BY PHONE: 1-800-456-1631 toll free Best times to call are Monday through Friday, 8 a.m. to 5 p.m. EST. Have your Visa, MasterCard, Discover or American Express card ready, along with the expiration date and security code, to help expedite the order process. Larry, Josh, Mike, Nancy or Ronnie can then help walk you through the order and answer any questions.
PAY WITH A CHECK OR MONEY ORDER: Please call toll free 1-800-456-1631 to set up check or money order payments. Returned check fee: $30
100% MONEY BACK GUARANTEE ON PUTTERS AND NIBLICKS! If you are not completely satisfied with your putter or NIBLICK, return it for the entire purchase price of a single club. (NIBLICK sets carry a 10% restock fee.) Offer not valid after 30 days. Customer is responsible for shipping both ways. Money back guarantee does not apply to engraved putters, custom shafts.
BUY WITH CONFIDENCE! RETURN POLICY: RETURN AUTHORIZATION IS REQUIRED. Call 1-800-456-1631 to verify return requirements and obtain a return authorization number. Returns are charged a 15% restock fee on the full invoice charge of your order. (Restock fee does not apply to individual NIBLICKs and non-engraved putters.) Customer pays shipping fees. Clubs are non-returnable after 30 days of purchase. We do not accept returns for custom or personalized clubs. Ask when ordering if you are unsure if your club is being built with custom options. Custom options include, but not limited to engraving, loft or lie adjustments and special order shafts. Returns and exchanges are accepted only for items purchased directly from Louisville Golf. Exchanges are accepted for full purchase prices and forego the 15% restock fee; customer may exchange a club for 100% credit within 30 days. Please ask us up front if you have any questions.
SATISFACTION GUARANTEED: Louisville Golf stands behind every product we sell. In the event of a defect Louisville Golf will replace or repair the product and promptly return at no charge.
SHIPPING: Louisville Golf ships UPS Ground. For in-stock items please allow 5 to 10 business days for UPS Ground delivery. In-stock orders typically leave Louisville, KY within 2-4 business days. Shipping and handling charges for all orders to the continental United States via UPS Ground are as follows: orders up to $200 please add $12 for UPS Ground shipping, orders over $200 add $2 for each additional $100 of merchandise. Drop shipments are assessed a $5 fee. CODs are not available. In the rare event that your package is damaged in transit please contact UPS (1-800-742-5877) to file a claim. Please DO NOT return items damaged by UPS to Louisville Golf without prior authorization. Packages damaged in transit are the responsibility of the UPS carrier and subject to their protocol for reimbursement. Questions? e-mail: nancy@louisvillegolf.com EXPEDITED AIR SHIPPING: The shipping of your order may be upgraded to UPS 2ND DAY AIR or UPS NEXT DAY AIR at the customer’s expense. Current UPS rates apply.
RUSH ORDERS: A $25 rush fee is charged to expedite your custom made order in house to ship the next business day by UPS Next Day Air for in-stock items. UPS Next Day Air not included in the rush fee and is the customer’s responsibility. This fee takes your order to the front of the line and can get you your purchase as quick as the next business day, no later than 2 business days.
INTERNATIONAL SHIPPING: Outside of the continental United States please e-mail larry@louisvillegolf.com for estimated shipping costs. Duty and taxes are the responsibility of the customer and subject to customs regulations. International orders are given a 15% discount off the published 2008 catalog price to help offset shipping costs overseas. Not valid with other offers. Use coupon code INT15 online. All countries outside of the U.S. are valid for this offer, including Canada.
GIFT CERTIFICATES: Louisville Golf gift certificates are available in any dollar amount. Gift certificates are not redeemable for cash and are valid for one year from date of purchase. Not available online, please call. Not redeemable online, please call to order.
QUESTIONS: Contact Josh Fischer, Marketing Director, via e-mail: josh@louisvillegolf.com or call 1-800-456-1631. We are here to answer any questions you have about our equipment and how they can help you play and enjoy golf to the fullest. We welcome general golf questions as well.
REFINISHING & REPAIR: Refinishing of your Persimmon woods or wood putters is available as well most repairs. Louisville Golf has over three decades of experience working with wood clubs and offers a wide range of services. Call for details or e-mail: info@louisvillegolf.com
THE PERSIMMON bLOG: Visit www.louisvillegolf.com/blog for updates, news, opinion, & all things golf. Comment on your favorite bLog entries and submit content.
BUILT TO ORDER: Every Louisville Golf club is custom built to order at no extra cost to you. We build clubs for the individual golfer, not the display rack - this is how all golf club buying should be. Each Louisville Golf club is made to order by our master clubmaker, Ron Just. Ronnie has over 25 years experience building golf clubs. At the time of purchase Larry, Josh, Mike or Ronnie will walk you through your club order, helping you to choose shaft type, shaft flex, shaft length and grip. If you are unsure about your order, our experienced staff will then help you find the best options for you and your game. All our golf clubs are custom built and sent out no later than three business days, some exceptions apply and many custom options are available to you that are not listed in our 2008 product line. Some carry a special-run charge, however, since we manufacturer every golf club here in Louisville, we can build you a club that is uniquely yours. Choose specifications such as loft, lie, finish and insert. If you have any questions please do not hesitate to call Josh Fischer, Marketing Director, to go over all the options available to you. Thank you for the opportunity to serve you; we look forward to talking with you about your new equipment. Thank you for your order!
SHAFTS
Steel Wood Shafts True Temper TT Lite L,A,R,S flex (Recommended for all players.) True Temper Dynamic Gold R,S,X flex (Recommended for stronger players.)
Graphite Wood Shafts
Louisville Golf graphite L,A,R,S,X flex (Recommended for all players.) Most custom shafts available. Call for details 1-800-456-1631
Steel & Graphite Iron Shafts
True Temper Dynalite steel L,A,R,S flex (Recommended for all players.) Louisville Golf graphite L,A,R,S flex (Recommended for all players.) Custom shafts are available. Call for details 1-800-456-1631 or e-mail josh@louisvillegolf.com
Shaft Flex Guide Flex is determined approximately as follows: L - Ladies flex (Swing Speed: up to 65 mph) A - Senior flex (Swing Speed: 65-85 mph) R - Regular flex (Swing Speed: 85-95 mph) S - Stiff flex (Swing Speed: 95-110 mph) X - Extra Stiff flex (Swing Speed: 110 mph & over) Custom shafts are available. Call for details 1-800-456-1631 or e-mail josh@louisvillegolf.com
Driver Lengths: Drivers are available in steel shaft lengths 43, 43.5 and 44 inches. 43.5 inches is our standard steel length. Graphite lengths for our drivers 44, 44.5, 45 inches. 44 inches is our standard graphite length for drivers and highly recommended.
Putter Lengths: Putters are available in 32, 33, 34, 35 and 36 inches. Generally the standard length for a male of average height is 35 inches. Female standard is 34 inches.
GRIPS
Our standard grip for woods and putters is a Louisville Golf logo tour wrap. A midsize, jumbo, full cord and ladies tour wrap on woods is also available, as is the Lamkin Crossline, Karakal X-Tack and the Golf Pride Green Victory. |